As of now, we support BTC, ETH, USDt
There is no minimum load amount. However, we recommend that you check the price of the gift cards you are willing to buy and load accordingly.
If the balance does not appear after 30 minutes, please raise a ticket from the support section.
Any crypto wallet irrespective of the kind can be used to deposit crypto.
Yes, you can deposit crypto from any exchange like Binance etc to the address generated in your DotQii profile.
We usually do not allow that. However, we can consider after understanding your case. Please raise a ticket stating more information.
We would be unable to help with that as it is out of our control. We recommend to always copy-paste the address or use QR code for transfers.
Depending on the transaction fees paid and the network load, the settlement would vary. Be assured, your crypto is safe and would be in your wallet or the deposit address.
The conversion is done with the help of a third party trusted licensed partner. We cover the risk for you 100%.
The average conversion time window is 4-10 hours. It could be earlier depending on what time of the day is the order placed.
In case of an incorrect charge, please raise a ticket from the support section of your profile or drop us an email at help@dotqii.com
You can reload your website for your desired amount again. The total amount will be reflected in your wallet balance.
The coupons are verified for usage by the DotQii team. If you face trouble, please get in touch at help@dotqii.com
No, the coupon once bought can not be returned. Please refer to our return policies here for www.dotqii.com/refund-policy.html
We are in the process of adding gift cards to more countries every week. We would like to hear from you which countries we should add next. Get in touch at www.dotqii.com/contact.html
The coupon can be accessed within 4-10 hours of placing the order.
No, there is no limit to the number of gift cards one can buy.
If you have received an order confirmation notification, you will receive the card soon. Please visit your active cards section to check it. If you are still unable to find it, please contact support through the dashboard or get in touch with us at help@dotqii.com
